Field Service Engineer (M/F/D) International


Pleszew, PL, 63-300

Date:  May 23, 2024

DMG MORI is a leading global manufacturer of machine tools and is driving holistic process integration based on technology integration, automation and digitization for greater sustainability.


In the "Global One Company", more than 12,000 employees work together to be a total solution provider for our customers. DMG MORI is represented in 43 countries worldwide - with 16 production sites and 113 sales and service locations. Our global approach and the diversity of people, ideas, cultures and backgrounds are what set us apart and are of great value to us.



Field Service Engineer (M/F/D) International 



Main tasks


  • On-site installation, troubleshooting, repair and maintenance of CNC machine tool equipment and controls (willingness to travel)
  • Delivering technical product demonstration and training in set-up, tooling, operating, and programming
  • Support to spare parts coordinator by determining parts required by the customer
  • Handling requests for service proposals and quotes (RFPs/RFQs)
  • Preparation of service reports by collecting, analyzing and summarizing repair information
  • Reconciling and integrating territory service activity reports; maintaining and updating customer databases (ERP)


Your profile


  • Educational background in mechanical/electrical/mechatronics or equivalent technical orientation
  • Several years of proven experience in mechanical/electrical installation, troubleshooting, repair and maintenance of CNC machine tools and automations
  • Operational experience with tool machine control systems Siemens, Heidenhain and if applicable Mitsubishi
  • Ability to read and interpret electrical circuit diagrams and mechanical schematics
  • Customer service focus with a demonstrated ability to build and maintain effective customer relationship
  • Results-oriented, self-directed and able to work in a consultative, solution-focused sales environment
  • Ability to explain complex technical issues in a simple way
  • Business level of verbal and written communication skills in Polish and good level of technical English; other languages of advantage
  • IT skills (MS Office)


Our offer


  • Competitive remuneration package and career prospects 
  • Attractive bonus package for creation of new business 
  • Technical trainings in factories abroad within an established multinational working environment
  • Company car for business and private use
  • Mobile communication and IT equipment



Take the opportunity to apply online!

Bartosz Powietrzynski 
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