Field Service Engineer (M/F/D) International


Pleszew, PL, 63-300

Date:  Dec 1, 2023

DMG MORI is a worldwide leading manufacturer of high-precision machine tools and sustainable technologies that are at the beginning of global value chains. Integrated automation and end-to-end digitization solutions extend our core business with turning and milling machines, Advanced Technologies and Additive Manufacturing. Our technology excellence is bundled within the main sectors of Aerospace, Automotive, Die & Mold as well as Medical and Semiconductor.


In the “Global One Company”, around 12,000 employees are in direct contact with over 100,000 customers from 55 industries. DMG MORI is present in 87 countries worldwide – with 15 production plants, 111 sales and service locations – and is actively advancing the future fields of automation, digitization and sustainability.


For DMG MORI's regional office in Poland, we are looking for:



Field Service Engineer (M/F/D) International 



Main tasks


  • On-site installation, troubleshooting, repair and maintenance of CNC machine tool equipment and controls (willingness to travel)
  • Delivering technical product demonstration and training in set-up, tooling, operating, and programming
  • Support to spare parts coordinator by determining parts required by the customer
  • Handling requests for service proposals and quotes (RFPs/RFQs)
  • Preparation of service reports by collecting, analyzing and summarizing repair information
  • Reconciling and integrating territory service activity reports; maintaining and updating customer databases (ERP)


Your profile


  • Educational background in mechanical/electrical/mechatronics or equivalent technical orientation
  • Several years of proven experience in mechanical/electrical installation, troubleshooting, repair and maintenance of CNC machine tools and automations
  • Operational experience with tool machine control systems Siemens, Heidenhain and if applicable Mitsubishi
  • Ability to read and interpret electrical circuit diagrams and mechanical schematics
  • Customer service focus with a demonstrated ability to build and maintain effective customer relationship
  • Results-oriented, self-directed and able to work in a consultative, solution-focused sales environment
  • Ability to explain complex technical issues in a simple way
  • Business level of verbal and written communication skills in Polish and good level of technical English; other languages of advantage
  • IT skills (MS Office)


Our offer


  • Competitive remuneration package and career prospects 
  • Attractive bonus package for creation of new business 
  • Technical trainings in factories abroad within an established multinational working environment
  • Company car for business and private use
  • Mobile communication and IT equipment



Take the opportunity to apply online!

DMG MORI Global Service GmbH
Dominik Mulryan 

Tel.: +49 8363 89 3644
All news at: